Solution

Your credit union becomes quickly competitive in making home loans to members 24/7.

Benefit

You are provided complete services for the multi-stage home loan processes: application, approval, underwriting, processing and closing. All this without adding staff or overhead costs.

CUSTOM’s solution provides members the ability to apply for your credit union’s home loan by phone, fax or via your web site anytime of day or night, seven days a week. All services are transparent in your credit union name.

CUSTOM’s solution includes:

24/7 origination service with pre-qualifications, pre-approvals and instant loan decisions. Sophisticated technology supports all application processes by phone or internet.

A complete processing center serves all mortgage types and any state in the U.S. with a designated processor assigned to each member’s account. All communications including loan approval, processing materials, and closing arrangement go through the single, assigned processor.

A designated closer for each loan verifies all documents and maintains contact with your member’s designated processor, title company, escrow services, and your credit union to maintain efficiencies.

You have the choice to portfolio or sell the loan to the secondary market.